All the members of the staff were professional, helpful and all smile. I loved it and i would recommend to anyone. I surely would book again and again.
Khadija
2023年8月
The all inclusive was worth the money and saved a lot of time and hassle trying to find suitable food outlets to eat at, the staff were very friendly and attentive, the shuttle service was easy and handy to use, the grounds was very picturesque and lovely to walk around.
Kirti
2024年1月
This was an excellent hotel and brilliant value for money. Staff were amazing and the facilities exceeded my expectations. Great for a short stay. Don’t listen to negative reviews on the food being the “same”, it’s only the “same” if you choose the English option every night, they had a great selection and variety.
Freya
2023年6月
The hotel is great. There was entertainment for all our family from 2 years old to 60. Food is tasty and rooms are really comfy.
Yuliia
2024年12月
I stayed at the RIU Tikida Palmeraie for a week with my brother. The aim of my holiday was to explore Marrakesh for 1-2 days and chill by the pool for 6 days. It all worked out very well. Guests were about 70 % English speaking and 30 % french speaking, with some German and Dutch people in the mix. Maybe 20 % families. The location of the hotel is slightly outside of Marrakech, but this is mostly the case with the alternative large hotel complexes (if you want a pool etc.). Otherwise, only the Riad Botique hotels in Marrakesh oldtown remain for those who want a more authentic holiday. The absolute pro is the hotel shuttle to the big Djeffar el Fna market place, which is offered several times a day back-and-forth. This saves you any taxi costs and the stressfull haggling with drivers. The hotel facilities including the room are extremely solid. The entire complex is very well maintained (only a few places really need repair), the rooms are spacious and large. Just as you would expect from RIU hotels. We had no problems with the air conditioning. The staff was always extremely friendly and helpful. You notice a very good training. The animation team gives their best, evidence are the numerous (British) guests hooked up with the daily hotel song at the pool. The food was always fresh and sufficient for a week. Alternatively, there are two in-hotel restaurants, which we did not try. It's true that the morning and lunch menu focuses to 80 % on the same dishes, but this was always freshly prepared and very good. We got along very well for a week.
Oliver
2022年10月
The staff were so very good! The swimming pool was perfect and there were always plenty of sun beds. Entertainment by the pool was really good also. It is always frustrating however, when, in spite of the notices, people "reserve" sun beds with towels early in the morning. Food in the restaurant was so good, and the Moroccan restaurant was truly exceptional. The public areas were all very good and spotlessly clean.
John
2022年10月
Rooms are spacious with terrasse or balcony The external swimming pool is very nice Many place to stay and have a tea or coffee surrounded by nature
Soumia
2025年1月
We loved everything, the amazing food, the staff, the pool…. we would only like the pool to stay open until 20:00 in winter - 18:00 is too early after excursions and activities. About the cleaning in the room was good - we just believe they really need to clean under the beds more often and under the furnitures, is really dusty there - and usually where our kid hides. We stayed for a week and only 2 nights we saw 2 small cockroaches in the shower and we killed them. But i think those small creatures are ‘normal’ in places like that. Maybe some nettings would be wise? Also would highly recommend some balanced ventilation to not ruin the rooms with moisture. Otherwise everything was fine. We will come back
Stefani
2025年1月
The staff are wonderful very cheerful and extremely hard working The hotel was very clean and the there was plenty of fresh food The entertainment was enjoyable The grounds are beautifully kept and had plenty of lighting at night .. it felt very safe Taxi s were across the road which reception were happy to call and advice u on price The hotel provided a bus service into the Center of town which was really useful and ran on time
Margaret
2024年6月
The gardens were beautifully maintained and the communal areas were really very beautiful. All the facilities were very clean clean and in good working order (example swimming pool bar area) It was great to have the free shuttle bus into the Medina The staff were so so nice
Fabio
2024年10月